Shipping policy

At InvitoAi.store, we proudly operate as the World’s No.1 Digital Video Invitation Maker App, delivering high-quality wedding invitation cards digitally and efficiently. Since our products are entirely digital, we ensure rapid processing and instant delivery, providing a seamless and convenient experience for our global customers.

Processing & Delivery Time

  • Most orders are processed and delivered within 2 to 3 minutes of successful payment.
  • In rare cases, delivery may take up to 1 to 2 business day (Mon-Sun), depending on system load or customization complexity.
  • Orders are fulfilled every day of the week, including weekends and holidays.

Handling Time

  • Orders are typically handled within 0 to 1 business day (Mon-Sun).
  • No manual packaging or physical handling is involved.

Order Cut-Off Time

  • 12:00 AM (GMT+05:30) – India Standard Time (Kolkata)
  • Orders placed before this cut-off are processed immediately.
  • Orders after this time are generally still processed instantly but may experience brief delays depending on server traffic.

Delivery Method

  • Digital delivery only.
  • Your invitation will be sent directly via:
    • Email (provided during checkout)
    • Download link on the order confirmation page
    • User account dashboard (if applicable)

Shipping Cost

  • All digital orders come with free delivery.
  • There are no physical shipping fees or courier charges.

Service Coverage

  • We deliver our digital products to customers worldwide, without geographical restrictions.

Custom Orders

  • If you have placed a custom design order, processing may take slightly longer (up to 24–48 hours).
  • Customers will be notified in advance of any additional lead time required.

Failed or Delayed Delivery

If you do not receive your digital product within 10 minutes, please:

  1. Check your spam or junk mail folder.
  2. Verify that the email provided at checkout is correct.
  3. Contact our support team with your order number for immediate assistance.

Incorrect Email or Details

It is the customer’s responsibility to ensure that the correct email address and personalization details are provided. We are not liable for delays caused by:

  • Typographical errors in email address or recipient names
  • Incomplete customization information
  • Delayed responses for custom orders

System Downtime & Technical Issues

In the unlikely event of system maintenance or technical issues:

  • Delivery may be delayed by a few hours.
  • Our team will inform customers proactively and provide updates via email.

Changes & Cancellations

  • Orders cannot be changed or cancelled once processing has started due to the instant nature of digital delivery.
  • For custom orders, please contact us within 30 minutes of placing the order for potential updates or edits.

Policy Updates

We reserve the right to update this Shipping Policy at any time without prior notice. Changes will take effect immediately upon publication on our website. Customers are encouraged to review this policy periodically.

Contact Information

If you need assistance with your delivery or experience any issues, feel free to contact us:

Business Name: InvitoAi.store
Phone: +91 93282 91116
Email: support@invitoai.store
Address: B-305, Siciliya Business Hub, Mota Varachha, Surat, Gujarat – 394101, India